Part of
Process measurement deals with the quantification of business process models using process model metrics. This book presents a theoretical framework for the prediction of external process model attributes (as, for example, error-proneness and understandabiltiy) based on internal (structural) attributes. The properties of proposed metrics are analyzed. A visualization technique for metric values is introduced and metrics for process model understandability and granularity are evaluated.
Umfang: XIV, 244 S.
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Melcher, J. 2012. Process Measurement in Business Process Management : Theoretical Framework and Analysis of Several Aspects. Karlsruhe: KIT Scientific Publishing. DOI: https://doi.org/10.5445/KSP/1000025397
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Veröffentlicht am 23. März 2012
Englisch
258
| Paperback | 978-3-86644-789-9 |